State Farm® Insurance Agent Jerry Donahue

"I take my reviews seriously, and I truly wish I could provide a more positive review for Jerry at State Farm. Unfortunately, my experience was profoundly disappointing and infuriating due to Jerry's dishonesty and the unprofessional behavior of his staff, especially Desiree. From the outset, Jerry seemed more interested in making a sale than genuinely helping me understand my insurance options. He provided misleading information about my coverage and conveniently omitted crucial details that would have influenced my decision. When I discovered the discrepancies, Jerry was unresponsive and evasive, refusing to take responsibility for his misleading statements. As if that wasn't bad enough, dealing with his staff was another nightmare. Desiree, in particular, was incredibly rude and dismissive whenever I had questions or needed assistance. Her condescending attitude and lack of empathy made every interaction unnecessarily stressful. It’s clear that customer service is not a priority here. Overall, I strongly advise against engaging with Jerry and his team at State Farm. Their dishonest practices and unprofessional conduct do not deserve your business or trust. Seek out an agent who values transparency and respects their clients—you won’t find that here."

"Wonderful customer service Never a problem."

"We have been customers of Jerry and State Farm for 20 years and that's saying something! Our questions and concerns are always handled respectfully and Jerry takes the time to explain the insurance do and don'ts while making sure our family is protected. When we have needed to use our insurance there were never any issues and Jerry was an advocate for us. Highly recommend!"

"I've been insured with Jerry Donahue for over 6 years they handle their business very diligently easy to deal with"

"Jerry is always there when you need him."

"I've done business with Jerry for many years, he's always been a great help"

"Jerry Donahue has been my agent for 13years. He is very informative, quick and reliable. Jerry and his staff have great customer service."

"Jerry really helped me out and went out of his way to get me car insurance On a day nobody else would, he was super helpful and friendly! Plus I got a great deal!"

"Personable, informative, and saved me lots of time I'd have otherwise wasted on hold, or scrambling around the internet. Highly recommend Jerry and his team."

"Jerry Donahue - State Farm Insurance Agent has been our agent since 1995. Our experience with him has been exemplary. In the last 28 years we have insured 3 homes. We have used renters insurance in 2 residences. The automobile insurance covered our two children when they were teenage drivers. We have insured multiple vehicles. We carry a professional liability policy. We have filed a home claim for water damage. We have filed auto claims for vehicle damage. For every claim State Farm and Jerry's office have treated us with professionalism and exceeded our expectations. Jerry has continually counseled us to make sure our insurance coverage was adequate for our life style changes. Jerry always offers us a variety of pricing options to choose from. Jerry keeps us aware of State Farm products that we might be interested in. On a personnel note, Jerry always knows who we are when we contact him. Jerry takes the time to speak with us regarding what is happening in our lives. We are not just a number in his file. We would highly recommend State Farm Insurance and Jerry Donahue as an Agent."

"As a kid, I always saw Jerry Donahue insurance on the billboards around town. Being that he is still in business all these years, that speaks volumes, and I could understand why. First off, once in contact with Jerry, the promptness of response to questions and quotes were second to none. Anything you needed to have explained to you, Jerry was more than helpful to explain in terms you can understand. Customer service is key, and he checks all boxes. Most recently I was in a pinch, purchasing a new vehicle and was in a "deal for today only" type situation. They needed to have more than just proof of insurance. I called Jerry later in the day on a Saturday, leaving a message with my fingers crossed and hopeful.. and what do you know, I get the call back immediately. Within minutes of conversation with Jerry, I was emailed exactly what they needed and the paperwork was finished. I look forward to working with Jerry well into the future."

"Been at this insurance company for yrs. No complaints. State farm is the best Insurance I've ever had. Thank you Jerry Donahue"

"Been with them 23 years, never a problem. Jerry's like family, always has a minute to shoot da breeze"

"Very helpful and nice"

"Great service, great prices and very friendly. I won't use anyone else!"

"I've been a customer of Jerry for years and I only have positive things to say about him and his staff. Jerry treats you like family. I wouldn't go anywhere else."

"Jerry has been a very pleasant guy to work with everything that has gone wrong he was quick to get it fixed. Rates are fantastic and he checks on me every once in a while to ask me how I’m doing. All around a great place to get your insurance and it’s State Farm they are a great neighbor :)"

"Jerry is amazing. I've been with him for years and have had no problem with my policy or filling any claims. Thanks"

"Jerry Donahue is the best agent I have had in all the years I've been driving...."

"Consistent quality service. Easy to contact and provides topnotch service!"

"Very responsive, informative and friendly service"

"Jerry Donahue is the best insurance agent .He is so accommodating to each and every issue MY husband Vinny and I ever encountered with State Farm and made it right.You are the best ,Jerryand always pleasant to deal with.Thank You for being our agent."

"I’ve been with Jerry (State Farm insurance) over 35 years. He’s always been very helpful and kind. I would highly recommend State Farm Insurance to anyone!!"

"Jerry has been my agent for many years now and has always been an excellent agent. The countless changes I have made with new cars or life insurance or renters insurance have all been seamless. He is so personable on the phone, always asks how I am doing and takes time to listen to my needs/requests. Highly recommend him for anyone looking for a new agent/company."

"Jerry has been my agent for many, many years and has always looked out for my best interests and advised me well when I needed him to. I certainly consider him a friend"