
State Farm® Insurance Agent Jerry Donahue
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Seirra Shaffer
February 28, 2025
"Saved me over $60 a month on my insurance! Moved quickly and gave a quote on the spot!"
"I appreciate the positive review Seirra , I am happy we were able to find you savings on insurance. We appreciate your business. Thank you jerry Donahue "
Dawn Kaufman
February 4, 2025
"I had a great experience today with Jerry. He was very helpful and kind. Switching over was as easy as 1, 2, 3. State Farm you saved me $. Thank you!"
"Thank you for the great review Dawn , I am glad we were able to make your switch seamless. Jerry Donahue "
amy golde
January 15, 2025
"Very polite and knowledgeable."
Anthony Graziano
December 13, 2024
"Jerry made being a new customer easy; great prices and friendly service. Highly Recommended."
"Anthony Welcome to the Jerry Donahue insurance agency, glad we were able to make your experience easy. Thank you for your kind review. Thank you Jerry Donahue "
Ingrid Martinez
November 27, 2024
"Jerry is really responsable, and informative, he is also really reliable. He is really good at his job!"
"Ingrid Thank you for your kind words we appreciate your business. Thank you Jerry Donahue"
scott seiler
July 10, 2024
"I take my reviews seriously, and I truly wish I could provide a more positive review for Jerry at State Farm. Unfortunately, my experience was profoundly disappointing and infuriating due to Jerry's dishonesty and the unprofessional behavior of his staff, especially Desiree. From the outset, Jerry seemed more interested in making a sale than genuinely helping me understand my insurance options. He provided misleading information about my coverage and conveniently omitted crucial details that would have influenced my decision. When I discovered the discrepancies, Jerry was unresponsive and evasive, refusing to take responsibility for his misleading statements. As if that wasn't bad enough, dealing with his staff was another nightmare. Desiree, in particular, was incredibly rude and dismissive whenever I had questions or needed assistance. Her condescending attitude and lack of empathy made every interaction unnecessarily stressful. It’s clear that customer service is not a priority here. Overall, I strongly advise against engaging with Jerry and his team at State Farm. Their dishonest practices and unprofessional conduct do not deserve your business or trust. Seek out an agent who values transparency and respects their clients—you won’t find that here."
"Scott, we're very sorry to hear about your experience with our office. This situation does not reflect the level of service we aim to provide. Please reach out to us directly at (570) 562-2546 so we can address your concerns and work together to make your experience better. Thank you Jerry "
Gladys Hernandez
June 1, 2024
"Wonderful customer service Never a problem."
"Thank you for the kind words Ana , we are delighted to hear you have experienced wonderful customer service. "
Kathleen Touseull
January 19, 2024
"We have been customers of Jerry and State Farm for 20 years and that's saying something! Our questions and concerns are always handled respectfully and Jerry takes the time to explain the insurance do and don'ts while making sure our family is protected. When we have needed to use our insurance there were never any issues and Jerry was an advocate for us. Highly recommend!"
"It is always a pleasure to have such longstanding customers pay us a compliment. Thank you for the review, Kathleen! No one should be comfortable with their insurance unless it is properly explained, so I am pleased you feel we have done a good job. Let us know if you need anything. "
Keith Phillips
December 1, 2023
"I've been insured with Jerry Donahue for over 6 years they handle their business very diligently easy to deal with"
"Thank you, Ketih, for the review. Happy to have you with our team these past 6 years! Let us know if you have any questions. "
Ed Antal
August 1, 2023
"Jerry is always there when you need him."
"Thank Ed, we appreciate the review, It means a lot to get this from such a valued long time customer."
Maryjoe Eising
August 1, 2023
"I've done business with Jerry for many years, he's always been a great help"
"Always great to hear from a long-standing customer! Thank you for the review, Maryjoe! "
R R
July 27, 2023
"Jerry Donahue has been my agent for 13years. He is very informative, quick and reliable. Jerry and his staff have great customer service."
"It has been a pleasure to have you with us these past 13 years, B! thank you for your continued support. I am happy, our customer support has been noticed!"
matt raebel
July 13, 2023
"Jerry really helped me out and went out of his way to get me car insurance On a day nobody else would, he was super helpful and friendly! Plus I got a great deal!"
"Thank you Matt , for you kind words , it was a pleasure helping you with your car insurance. "
Joseph Blaise
July 12, 2023
"Personable, informative, and saved me lots of time I'd have otherwise wasted on hold, or scrambling around the internet. Highly recommend Jerry and his team."
"Joseph Happy to help with with you , let us know if you have any questions ."
Joan Dodson
June 9, 2023
"Jerry Donahue - State Farm Insurance Agent has been our agent since 1995. Our experience with him has been exemplary. In the last 28 years we have insured 3 homes. We have used renters insurance in 2 residences. The automobile insurance covered our two children when they were teenage drivers. We have insured multiple vehicles. We carry a professional liability policy. We have filed a home claim for water damage. We have filed auto claims for vehicle damage. For every claim State Farm and Jerry's office have treated us with professionalism and exceeded our expectations. Jerry has continually counseled us to make sure our insurance coverage was adequate for our life style changes. Jerry always offers us a variety of pricing options to choose from. Jerry keeps us aware of State Farm products that we might be interested in. On a personnel note, Jerry always knows who we are when we contact him. Jerry takes the time to speak with us regarding what is happening in our lives. We are not just a number in his file. We would highly recommend State Farm Insurance and Jerry Donahue as an Agent."
"Thank you, Joan! You have been with us for a very long time and it is always a pleasure to work with you. We have been through quite a lot and trusting us with your auto, home, and renters insurance means a lot. We value our customer service and always aim to make sure the insurance coverage is explained, and you feel comfortable. Thank you again!"
Jmoto40
May 18, 2023
"As a kid, I always saw Jerry Donahue insurance on the billboards around town. Being that he is still in business all these years, that speaks volumes, and I could understand why. First off, once in contact with Jerry, the promptness of response to questions and quotes were second to none. Anything you needed to have explained to you, Jerry was more than helpful to explain in terms you can understand. Customer service is key, and he checks all boxes. Most recently I was in a pinch, purchasing a new vehicle and was in a "deal for today only" type situation. They needed to have more than just proof of insurance. I called Jerry later in the day on a Saturday, leaving a message with my fingers crossed and hopeful.. and what do you know, I get the call back immediately. Within minutes of conversation with Jerry, I was emailed exactly what they needed and the paperwork was finished. I look forward to working with Jerry well into the future."
"I had one of those billboards up for almost 10 years! Glad it had a lasting impression. We pride ourselves on being available and ready to assist, I am pleased I was able to connect with you that Saturday! Hope you enjoy the new vehicle, and thanks for the review!"
Brenda O
April 12, 2023
"Been at this insurance company for yrs. No complaints. State farm is the best Insurance I've ever had. Thank you Jerry Donahue"
"Thank you for the 5 star review, Brenda! We greatly appreciate your continued trust in us."
Don Sausa
April 5, 2023
"Been with them 23 years, never a problem. Jerry's like family, always has a minute to shoot da breeze"
"Always great to hear from someone who has been with us for so long! Thank you, Don!"
Susan Krzyna
March 17, 2023
"Very helpful and nice"
"Thank you Susan! We are happy you had a nice experience with our office! Let us know if you need anything."
gloria benway
January 24, 2023
"Great service, great prices and very friendly. I won't use anyone else!"
"Thank you, Gloria! We always want to make sure our customers are taken care of. Thank you for the referral!"
judy l
January 5, 2023
"I've been a customer of Jerry for years and I only have positive things to say about him and his staff. Jerry treats you like family. I wouldn't go anywhere else."
"Always happy to hear from a long-time customer! Happy to have you with us - let us know if you need anything! Thanks for the review!"
MattBalloon1115
November 14, 2022
"Jerry has been a very pleasant guy to work with everything that has gone wrong he was quick to get it fixed. Rates are fantastic and he checks on me every once in a while to ask me how I’m doing. All around a great place to get your insurance and it’s State Farm they are a great neighbor :)"
"Thank you, Matt, for the lovely review! Whenever we can fix anything wrong or help make the insurance process easier, we try our best. Making sure you are comfortable with your policies is our utmost priority! Let us know if you need anything else."
keldi perez
October 11, 2022
"Jerry is amazing. I've been with him for years and have had no problem with my policy or filling any claims. Thanks"
"Always a pleasure to have you with us Keldi! We hope to continue assisting you with all your insurance needs."
Lydia Jones
September 16, 2022
"Jerry Donahue is the best agent I have had in all the years I've been driving...."
"Lydia. I have enjoyed taking care of your auto , fire insurance for over 7 years . I was glad we were able to move things quickly to get into another car . Thank you for your kind words Jerry Donahue"
Gary Edstrom
September 3, 2022
"Consistent quality service. Easy to contact and provides topnotch service!"
"Gary Working with you and your family since 1994 for your insurance needs has a been wonderful experience . I appreciate your kind words, and wish you good luck in your journey ahead. Thank you Jerry Donahue"